You will receive an order confirmation email and confirmed orders will be dispatched within 3-4 working days. Once your order is dispatched, you will receive order tracking details over Email & SMS. For further queries, please feel free to either WhatsApp us at 9867379114 or email us. We thank you for being so patient and cooperative.
Shipping Policy
We at Sanddook value our customers time & money, and hence we strive hard to ensure that our customers receive their purchased product in the finest condition, and on or before the committed timeline. In order to do so, we have partnered with some of the leading logistics/courier companies such as Shiprocket, Delhivery, Kerry Indev & Ecom Express.
Delivery Timeline:
While the delivery timeline will depend upon the delivery address of the customer, but a good range to keep in mind would be 10 – 12 working days. For Metros & Tier 1 cities, it might take anywhere between 4-7 working days to deliver while for Tier 2 & 3 cities & Rural areas it might take 10-12 working days. Delivery may be delayed by 2-3 days based on the location. One will receive tracking details over email
Shipping Fee within India:
Shipping fees will be calculated at checkout, subject to the delivery pin-code. This shipping fee is non refundable.
In an event wherein the customer wishes to alter his/her order post confirmation, he/she should either Whatsapp us at 9867379114 or DM us on Instagram @sanddook or email us at [email protected] stating the Order Number.
Please note that orders cannot be cancelled after they have been shipped.